How it works

An AI receptionist, launched without phone-system headaches.

LinePilot starts with your real business rules, then turns them into a receptionist that answers calls, qualifies leads, and routes urgent work.

Launch process

Four steps from messy missed calls to owner-ready summaries.

The launch path keeps the customer-facing call flow locked until the business rules, follow-up path, and test calls are ready.

We collect services, postcodes, emergency definitions, opening hours, and what should happen when a call is urgent.

LinePilot is configured with your script, qualifying questions, tone, routing logic, and owner summary format.

Missed calls, after-hours calls, or a dedicated number can route into LinePilot while your existing number stays familiar.

We run test calls, adjust the wording, confirm emergency routing, and only then switch the live flow on.

Setup inputs

Good AI reception depends on clear boundaries: what counts as urgent, what can wait, what information matters, and where the summary should go.

Services, service area, hours, team notes, and quote preferences.

Greeting, qualifying questions, urgency labels, transfer rules, and fallback wording.

Owner summaries by Telegram, email, or SMS so missed-call leads reach the right person quickly.

Dashboard visibility for leads, calls, messages, setup status, and integration readiness.

What customers see

A lead summary should be short enough to act on while driving between jobs and detailed enough to avoid a second discovery call.

Caller name and contact details

Job type, postcode, and urgency

Recommended next action

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